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Privacy

What this store keeps on your device (nothing), where your order goes when you pay, and what it never does. Written to match how the store actually works.

Draft for legal review

This page describes how this store works today.

Last updated

The short version

  • This store saves nothing in your browser. Your cart lives on the open page only, and there are no accounts.
  • You pay on a checkout page hosted by Stripe. Payments are processed securely by Stripe. RENEWL never sees or stores your card number.
  • Your order details go to the RENEWL care team and its pharmacy partner only. RENEWL does not sell or share patient data.
  • No analytics, advertising pixels or session recording are installed in this version of the store.

Your browser

This store does not use your browser’s local storage, session storage or cookies to remember anything about you. It has no account and no saved list.

Your cart exists only on the open page. If you close or reload it before checking out, the cart is gone, and nothing is left behind on your device.

Checkout and payment

When you check out, you leave this store for a checkout page hosted by Stripe, RENEWL’s payment processor. There you enter your card details and your contact and shipping details, including your phone number. Payments are processed securely by Stripe. RENEWL never sees or stores your card number.

Stripe handles what you enter on its checkout page under its own privacy policy.

Your order

After Stripe confirms your payment, the store sends your order details (the items you bought, and your name, contact and shipping details) over an encrypted (HTTPS) connection to a single order system for the RENEWL care team. What you order can say something about your health, so that system must be covered by a business associate agreement (BAA), the HIPAA contract that obliges a vendor to protect health information. It is never an analytics, advertising or email-marketing tool.

Your order details go to the RENEWL care team and its pharmacy partner only. RENEWL does not sell or share patient data. The care team and the pharmacy partner use your order details to review, dispense and ship your order, and to contact you about it.

Analytics and tracking

This version of the store has no analytics, advertising pixels, session recording or other third-party trackers installed. Its fonts and images are served from the site itself.

Like any website, the server that hosts this store receives basic technical information with each request, such as your IP address and the type of browser you use, so that it can deliver the page.

Links to other sites

A few links, including the checkout page, lead to other websites. Those sites have their own privacy practices, which this page does not cover.

What this store never does

  • Save anything in your browser.
  • See or store your card number.
  • Use your order details for advertising.
  • Send your order details to anyone other than Stripe, the RENEWL care team and its pharmacy partner.

Your medical records

This page covers the store only. Once you become a patient, your records are kept by the practice as part of your care. For questions about them, contact RENEWL using the details below.

Prescriptions are dispensed by a licensed U.S. pharmacy and shipped to you. That pharmacy receives your prescription and delivery details so that it can do so. Read the terms for how orders and physician review work.

Questions about this page

Call, email or write to the RENEWL care team.

RENEWL Longevity + Performance, 105 S Main St, Rochester, MI 48307. Medical director: Thomas Nabity, MD.